Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Online Ordering

Do I have to register before ordering?

An account is required for online ordering. If you'd like to sign up for an account, please fill out our online registration form and our customer service team will be in touch.

Delivery / Distribution

How soon will my order be shipped?

Order by 3PM EST and we will ship the same day.

Do you deliver to my area?

We ship to Canada and the continental US on a daily basis. Please contact us for other international shipping options.

My Account

I forgot my password, how do I sign in?

Navigate to the Account Retrieval page and follow the instructions to set a new password for your account.

How do I change my preferred language?

Choose Manage Account in the top right corner
You'll be take to your account
Choose your profile icon
Choose Language
Select the language of your choice; for example French

WE'RE HERE TO HELP

EXPERTS ON DEMAND

Do not hesitate to ask one of our experts.
With more than 30 professionals in our team, we can help you take on any project.
In addition, place your order before 3PM and we will ship the same day!
We can even arrange a next day delivery in most areas.

CONTACT AN EXPERT